If you have paid for a delivery service with tracking you should be able to track the progress through your ebay. All our products are shipped in distinguishable packaging which in most cases makes items easier to track down. We will always do our best to help you in anyway we can. If you have not received your order within the timescales set out below, please contact us so we can make enquiries for you. We are only able to ship to business addresses in Russia for items over this weight limit. Please note that there are currently restrictions in place for shipments to Russia for items items over 2KG. If you are unsure, please contact us and we will provide a postage quote for you. That way if you receive the game and the code has not been redeemed, its a bonus!! Unless the game is sealed in cellophane, then please assume the code has been used. Otherwise all games, controllers and other small accessories are despatched in bubble envelopes as standard. You must contact us immediately after you pay for your order to request this service (an additional charge may be applicable). PS3 & PS4 consoles are region free which means they are compatible with any game from anywhere around the world. WILL GAMES FROM THE UK WORK ON MY PS3 OR PS4 CONSOLE? American consoles use NTSC and the UK use PAL. Consoles are region locked which means American consoles use a different encoding system to the UK. WILL GAMES FROM THE UK WORK ON MY PS1 OR PS2 CONSOLE?
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